FAQ

MainStage >> FAQ

MainStage is an AI-powered concert ticket platform designed to help real fans get better access to tickets. It focuses on creating a more fair experience by reducing the impact of bots and resellers.

MainStage allows you to connect your Spotify or Apple Music account. Listening activity helps show that you actually follow and support the artist, which helps the platform recognize genuine users

Connecting your music account is recommended because it helps improve your access and experience. It allows MainStage to better understand your activity and prioritize real fans.

Most ticket platforms are based on speed and availability, which often benefits bots and resellers. MainStage focuses on fairness by prioritizing real fans and limiting behaviors that lead to ticket reselling.

MainStage is designed to reduce reselling by placing limits on accounts and monitoring ticket activity. The goal is to prevent excessive resale and keep tickets accessible.

No, MainStage focuses on keeping ticket prices closer to their original value by reducing inflated resale pricing.

MainStage includes a loyalty system where users can earn points for being active. These points can be used for benefits like early ticket access and other fan-focused perks.

Yes, the platform is free to use. Additional features or perks may be introduced in the future.

You can contact our support team through the Contact Us page. We aim to respond within 24–48 hours and help resolve any issues as quickly as possible.